Making employee onboarding a competitive advantage

“With Typelane we have everything in one place, it’s so convenient and it enables us to create an outstanding experience,”
Fortnox

Fortnox is the go-to solution for business owners to better manage their finances. With hundreds of thousands of customers, Fortnox simplifies the lives of business owners by removing much of the hassle while providing them with an easy-to-use, modern platform. Thanks to Fortnox business owners can spend less time on managing finances and more on building a successful business.  

Crafting a seamless employee experience 

Before Fortnox chose Typelane, employee onboarding was a manual process. The manual process created room for a lot of confusion, extra work, and frustration. In order to give new hires and managers the experience Fortnox wanted, they needed to rethink as well as streamline the employee onboarding process. “We wanted to be sure each new hire got a great onboarding experience. If we were to do it manually it would have been impossible” says Filip Schröder, HR specialist at Fortnox. By using Typelane, Fortnox was quickly able to get a better process in place.

“It is a much more stable, everyone feels more confident in the process now”

Filip Schröder, HR Business Partner at Fortnox

Besides stabilizing the process, Typelane has also been able to free up a lot of time for HR and managers at Fortnox. “With Typelane we have everything in one place, it’s so convenient and enables us to create an outstanding experience,” says Filip Schröder, HR Business Partner at Fortnox.

tnox
Photograph: Jonas Ljungdahl

Onboarding as a competitive advantage

The effects of bad employee onboarding are costly and something Fortnox wanted to avoid. “We know that a bad onboarding can result in someone leaving, that is something we really want to prevent”, Filip Schröder explains.

The understanding of just how important a good onboarding is, made it clear for Fortnox that it could be a competitive advantage. “We strongly believe that good employee onboarding is a competitive advantage. An onboarding experience that doesn’t match up to the employer brand will result in talents looking for other opportunities.” says Filip Schröder. 

“We know that a bad onboarding can result in someone leaving, that is something we really wanted to prevent”. 

Filip Schröder, HR Business Partner at Fortnox

Working with Typelane has also had a surprising benefit for Fortnox. “since the tool makes it so easy to create a seamless onboarding experience it has pushed us to improve our onboarding further than we expected.”, says Filip Schröder.

Easy to implement and even easier to use 

When Fortnox was looking to streamline their onboarding it was essential for them that the tool they choose was easy to use and to implement. That was exactly what they found with Typelane.

“It is so easy to use and to deploy. Most tools often need someone from HR, IT and a project manager. This was something we could use ourselves, instantly”.

Filip Schröder, HR Business Partner at Fortnox

Also with Typelane, HR and IT have a tool that makes working with employee onboarding and offboarding easy. “It was a system that could unite us and we all could use instantly. That is really rare”, says Filip Schröder.

Today, all new hires at Fortnox are onboarded through Typelane. With Typelanes software, Fortnox is able to provide them with a personal and engaging experience while supporting HR, IT and managers. And if there are ever any hickups or support needed during the process they are answered quickly.

“The support is magical, I get an answer instantly.”

Filip Schröder, HR Business Partner at Fortnox

As Fortnox continues to push the envelope of what the employee onboarding experience can be, we at Typelane are excited to support them with the technology to make it even more magical.

View more customer stories